Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and SEO Masters Canada ("Company," "we," "us," or "our") regarding your use of our website, services, and educational programs.
By accessing or using our website at seomasterscanada.com, enrolling in our courses, or using any of our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
Acceptance of Terms
By using our services, you represent that:
- You are at least 18 years of age, or have parental consent if under 18
- You have the legal capacity to enter into this agreement
- You will comply with all applicable laws and regulations
- All information you provide is accurate and current
Description of Services
SEO Masters Canada provides educational services related to search engine optimization, digital marketing, and website promotion, including:
Educational Services
- Online Courses: Comprehensive SEO and digital marketing training programs
- Educational Content: Blog articles, tutorials, guides, and resources
- Consultation Services: Expert advice and guidance on SEO strategies
- Certification Programs: Professional certification in SEO and digital marketing
- Webinars and Workshops: Live and recorded educational sessions
Digital Services
- Website Access: Access to educational content and resources
- Account Management: Personal dashboard and progress tracking
- Community Features: Discussion forums and peer interaction
- Support Services: Customer assistance and technical support
User Accounts
To access certain features of our services, you may need to create an account:
Account Registration
- You must provide accurate and complete information during registration
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized use of your account
- You are responsible for all activities that occur under your account
Account Termination
We reserve the right to suspend or terminate your account if you:
- Violate these Terms of Service
- Provide false or misleading information
- Engage in fraudulent or illegal activities
- Abuse our services or other users
Course Enrollment and Payment
When you enroll in our courses or purchase our services:
Course Access
- You will receive access to course materials upon successful payment
- Course access is typically valid for the duration specified in your enrollment
- We reserve the right to update course content to maintain relevance and accuracy
- Course completion certificates will be provided upon meeting requirements
Payment Terms
- Payment Processing: All payments are processed securely through third-party payment processors
- Pricing: All prices are listed in Canadian dollars (CAD) unless otherwise specified
- Taxes: Applicable taxes will be added to your purchase as required by law
- Payment Methods: We accept major credit cards and other payment methods as available
Refund Policy
We offer refunds under the following conditions:
- 30-Day Money-Back Guarantee: Full refund if requested within 30 days of purchase
- Course Completion: Refunds may not be available if you have completed more than 50% of the course
- Digital Downloads: Refunds may not be available for downloaded materials
- Processing Time: Refunds will be processed within 7-10 business days
Intellectual Property Rights
All content and materials provided through our services are protected by intellectual property laws:
Our Content
- All course materials, content, and resources are owned by SEO Masters Canada
- You receive a limited, non-exclusive license to access and use our content for personal educational purposes
- You may not reproduce, distribute, or create derivative works without our written permission
- Our trademarks and logos may not be used without authorization
User Content
- You retain ownership of any content you submit to our platform
- You grant us a license to use your submissions for educational and promotional purposes
- You represent that your submissions do not infringe on third-party rights
- We reserve the right to remove any inappropriate content
Prohibited Uses
You agree not to use our services for any of the following prohibited purposes:
Illegal Activities
- Any illegal or unauthorized purpose
- Violating any applicable laws or regulations
- Infringing on intellectual property rights
- Transmitting malware or harmful code
Abuse and Misconduct
- Harassing, threatening, or defaming others
- Sharing inappropriate or offensive content
- Attempting to gain unauthorized access to our systems
- Interfering with other users' experience
Commercial Restrictions
- Reselling or redistributing our content without permission
- Using our services for spam or unsolicited communications
- Creating derivative works for commercial purposes
- Reverse engineering our proprietary materials
Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
Disclaimers and Warranties
Our services are provided "as is" and "as available" without warranties of any kind:
Service Availability
- We do not guarantee uninterrupted or error-free access to our services
- We may modify, suspend, or discontinue services at any time
- We are not responsible for technical issues beyond our control
- Scheduled maintenance may temporarily affect service availability
Educational Results
- We do not guarantee specific learning outcomes or results
- Success depends on individual effort and application
- SEO and digital marketing results may vary based on numerous factors
- Our content is for educational purposes and should not be considered professional advice
Limitation of Liability
To the maximum extent permitted by applicable law:
- We shall not be liable for any indirect, incidental, special, or consequential damages
- Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim
- We are not responsible for damages resulting from your use or inability to use our services
- Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you
Indemnification
You agree to indemnify, defend, and hold harmless SEO Masters Canada and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or relating to:
- Your use of our services
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit or transmit through our services
Termination
These Terms remain in effect until terminated by either party:
Termination by You
- You may terminate your account at any time by contacting us
- You remain responsible for any charges incurred before termination
- Certain provisions of these Terms will survive termination
Termination by Us
- We may terminate your access for violation of these Terms
- We may suspend services for non-payment or fraud
- We will provide reasonable notice when possible
- Upon termination, you must cease using our services
Governing Law and Jurisdiction
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.
Dispute Resolution
Before initiating legal proceedings, we encourage you to contact us to resolve any disputes:
Informal Resolution
- Contact our customer service team to discuss the issue
- We will work in good faith to resolve disputes promptly
- Most issues can be resolved through direct communication
Formal Dispute Resolution
- If informal resolution fails, disputes may be subject to mediation
- Mediation will be conducted in Toronto, Ontario
- Each party will bear their own costs for mediation
Force Majeure
We shall not be liable for any failure or delay in performance under these Terms that is due to fire, flood, earthquake, pandemic, governmental action, war, terrorism, or other causes beyond our reasonable control.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and SEO Masters Canada regarding the use of our services and supersede all prior agreements and understandings.
Modifications to Terms
We reserve the right to modify these Terms at any time:
- We will notify you of material changes via email or website notice
- Continued use of our services after changes constitutes acceptance
- We encourage you to review these Terms periodically
- The "Last updated" date indicates when changes were made
Assignment
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.